Delivery & Shipping
What locations do you deliver to?
We will deliver to any residence in Australia. Unfortunately we can not deliver to PO Boxes or overseas.
When will I receive my parcel?
We dispatch most orders between 1 & 3 days of payment. Transit times will differ depending on your location and the time of year. Expect your order to arrive later around the Christmas period and around public holidays.
If you need to know more please contact us.
How much is postage?
- Postage is free for all orders over $100.
- All orders under $100 will attract a flat $10 postage fee Australia-wide.
- Free delivery is available to all local customers residing in Whyalla, South Australia regardless of amount spent.
*Delivery is only available to Australian residences.
*Unfortunately we can not deliver to PO Boxes.
*In the case of a large order, we may need charge more for postage to cover our costs. We will contact you if this is the case.
How do you deliver goods?
- We mainly use Australia Post to ship our orders. We may use a courier in some circumstances.
Payments & Returns
What happens if my goods arrived damaged?
Unfortunately from time to time products may be damaged in transit. In the rare case this happens to you, please contact us, we will do everything we can to resolve the issue for you. Please contact us and let us know if you have an issue.
Can I return my items if I change my mind?
If you return your unused and unopened item to us within 30 days of purchase we can offer you a store credit. This will enable you to spend the equal amount on other items in out store. You will need to supply your receipt or receipt number as a proof of purchase from our online store.
Are all your products available in your Whyalla store?
Yes! All items we sell online are available in our Whyalla store. If you’re local you don’t need to wait for postage, you an pop in and collect your item/s or alternatively we can deliver them to you for free!
I am a supplier & would like to sell my goods on your site
Excellent! We are always looking out for new products to offer our customers. Please use the form on our contact page to reach out to us. We’re quite picky when choosing suppliers as we need to be sure the products meet our requirements so please only contact us if your products are organic & eco-friendly.
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